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Vera & John Casino has been operational since 2011 and has since grown to be a formidable online casino on the international scene. Everything about the casino is unique and modern, and it features abundant slots, jackpot games, table games as well as live casino games. The casino is governed by the Malta Gaming Authority and Spelinspektionen, and it provides a friendly and safe gaming atmosphere to players. Owned by JPJ Group, it ensures players’ security by using a 256-bit SSL encryption to protect all communication with the casino website.
The platform accepts players from Canada as well as several countries around the world. It also provides players with an avenue to claim several bonuses and play many of the available games for fun. Playing for fun allows players to understand how the game works and whenever they are ready to play for real money, they can easily sign up to the casino. In this review of Vera & John Casino, we will discuss the player experience, customer support, games and the banking options accepted by the casino.
Actual User Experience on Vera & John Casino
The casino website is very colourful and attractive. The design is simple and responsive, with different sections that make it easy to access all the website features. The casino game lobby is properly categorized so that selecting games will be easier, At the right side of the game lobby, you can find a search bar with several features that allow you to search for games by their name. At the footer of the casino website, you will see all the sections that provide you with useful information about the casino.
We checked the mobile casino site to see how responsive it is on mobile devices. The mobile casino works perfectly on mobile devices running on Android, Windows or iOS. While many of the desktop functions are available in the mobile casino site, we noticed that only a few games cannot be played using mobile devices. Accessing the mobile casino does not require downloading a mobile app. You can use your mobile native browser to access the casino website with ease and start playing games.
Vera & John Casino Games
When it comes to the selection of games available on the game lobby, Vera & John Casino beats many online casinos. We are particularly impressed with the several slot collections that come in different types. These slots are designed by popular game developers such as NetEnt, Microgaming, Red Tiger Gaming and Big Time Gaming. Besides slots, there is also a large number of table games on the game lobby. Players can choose table games such as roulette and blackjack in different variants, as well as casino poker, craps, and baccarat.
If you prefer poker games, you will also find a couple of them on the casino. Live casino players can also enjoy a dozen of live games powered by NetEnt. NetEnt is known for providing an HD Video feed that players can stream real-time directly on their device. One good thing about live casino games is that players can play against other players from the comfort of their homes. Additionally, these games come with amazing features including a chat option that allows you to chat with the dealer and other players.
Customer Support and Casino Reputation
Vera & John Casino has a solid reputation and it is known among players to deliver nothing less than quality service. We checked out the complaints filed against the casino on its Alternative Dispute Resolution partner and discovered that many of the complaints have been solved. One thing that impresses us the most is that the casino resolve complaints quickly and it is socially active in replying to comments by players. Another beautiful thing about the casino is that it adheres to the gambling rules that are outlined in its licences.
We also checked the customer support of the casino and we are glad to tell you that Vera & John provides players with several ways to get support. The casino website has an FAQ question where players can go to checkout answers for some common questions. Additionally, there is a live chat feature available on the casino as well as email support. Unlike many casinos that do not offer telephone support, players can call the support team from 09:00 – 00:00 CEST from Monday to Sunday.
Accepted Payment Options on Vera & John Casino
It is very important to consider banking options as it determines the way a player can deposit and withdraw from his casino account. In our Vera & John Casino review, we looked at the different payment options supported by the casino as well as the processing time for these options. The casino accepts a wide range of payment options for deposit and withdrawal which makes it easy for players to find the one that is easy for them to use. Additionally, the casino accepts payment in multiple currencies, including the Canadian dollar.
Accepted deposit options on the casino include Bank Wire Transfer, Visa, Skrill, Neteller and Ecopayz. The processing time for all deposits is usually instant. However, deposit using bank wire transfer can take some time before it reflected. Withdrawing on Vera & John Casino can also be done using the same deposit options. E-Wallet withdrawals take between 24-48hours while bank transfers can take up to 5-business days. Withdrawal limit on the casino is 2000 CAD per day or 5000 CAD per week, and withdrawal requests can be made at any time.
Our Summary of Vera & John Casino Review
We have given you a run-through of Vera & John Casino and all its features. As a casino with licences from Swedish Gambling Authority and Malta Gaming Authority, it has continued to live up to the standard of providing quality games. We are jazzed with the customer support and the design of the casino website, which makes it easy for players to enjoy games. Additionally, the attentiveness to detail of the casino and the use of advanced technology to ensure player protection is something that we are happy about.
The only drawback we noticed about the online casino is that it has limited live casino games. However, this has been well supplemented for in the thousands of virtual games that it offers. Vera & John is a very reputable online casino that always puts players’ interests first. We find the way the casino quickly resolves complaints to be exceptional and also the use of ADR to solve disputes. Our conclusion is that Vera & John Casino is an awesome casino for players to use.