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Choosing a good casino can sometimes be very difficult especially since there are some terrible casinos out there. Casinos with awful games, service and support can make you want to quit playing online games. It takes a lot of research to find the best casinos available. That’s why we’ve taken it upon ourselves to provide you with detailed, and honest, reviews of as many online casinos as we can so that you don’t have to do the legwork! In this review, we’ll focus on Guts Casino. We’ll discuss the player experience, the games, payment options, and customer support. So take your time, and read on to find out more.
Guts Casino is an online casino that was established in 2013. The casino originally operated on the EverMatrix platform but is now fully operational on its own, with licenses from three top gambling authorities, the Malta Gaming Authority, Swedish Gambling Authority and the UK Gambling Commission. Owned and operated by MT SecureTrade, Guts Casino has a plethora of entertaining games for players to enjoy. The casino ensures maximum protection of its players by using state-of-the-art SSL technology to encrypt players’ information as well as the payment process. Additionally, the brand is proven to be a fair casino by several independent audits.
Guts Casino – Actual User Experience
The base colour of the casino website is white and green. The casino is divided into several sections with catchy pictures that will give you that rush of excitement. The design of the casino website itself is simple, but the responsiveness is what makes it really amazing. The game lobby is divided into categories, which makes selecting games easy. If you have a specific game in mind, you can also use the search option to filter games. The different bonuses offered by the casino are also provided on the casino website with a promotions section covering details about each bonus.
More players now enjoy using mobile devices to play casino games, so we took a look at Guts mobile casino. The mobile casino supports different devices including Android and iOS, and it is responsive on different screen sizes. The impressive thing about the mobile casino is that it provides almost all the features of the desktop site. The only difference we noticed is that some games are not available and this is likely due to optimization from the game developers. Accessing the mobile casino does not require you to download any mobile app. All you need to do is use your phone’s web browser and you are good to go.
Guts Casino is home to a wide range of different virtual games. The casino showcases about 700 video slot games from well-known developers such as NetEnt, Microgaming, Quickspin and NextGen Gaming. These slots come in different types from classic three-reel slots to modern five-reel slots. You will find some popular names such as Starburst, Dead or Alive and Gonzo’s Quest. If you are a fan of table games, there are also plenty of them available in different assortments. The table games featured on the Guts Casino game lobby include variants of roulette, blackjack and baccarat. These games promise players awesome prizes and bonuses.
If you love playing live dealer games, then you can try out a few that are available on Guts Casino. The live games are powered by Evolution Gaming and you will be able to stream the video feed in real-time on your computer and mobile devices. Players can enjoy several features in the live games, including an option to chat with other players and the dealer. Among the live casino games on Guts Casino’s games lobby are Live Casino Hold’Em, Live Baccarat, Live Roulette and Live Blackjack. Other games provided by Guts Casino are craps and multi-hand video poker.
Customer Support and Casino Reputation
Guts Casino has built a good reputation for itself, and it has gained massive acceptance by many players in the online gaming industry. In our Guts Casino review, we checked for players’ complaints and cross-referenced them with the time taken to resolve them. Our findings were amazing. We discovered that the casino resolves all complaints promptly and ensures transparency in its dealings with players. As a licensed casino, Guts Casino also complies with the international standard rules of responsible gaming. At the bottom of the casino website, there is an RNG Certified seal that shows that overall Guts Casino provides a high level of fairness in its games.
Customer support is one of the major strengths of Guts Casino. The casino website includes a dedicated section for Frequently Asked Questions, and there is also live chat support that players can use when they have complaints, enquires or feedback. We put the live chat to the test, and it took about 2-minutes for one of the casino’s representatives to attend to us. A special support feature offered by Guts Casino is the callback telephone service. When players use this support feature, the casino will call their mobile phone to attend to their questions. Players can also get support via email or through the contact form on the casino website.
Guts Casino Payment Options
Payment options are one of the crucial things to consider when selecting an online casino. After all, this is the way the casino will pay your winnings, and the more options that are available, the better it is for you. During our Guts Casino review, we checked all the supported payment options accepted by the casino. The casino accepts common credit and debit cards as well as several e-Wallet payment systems. One thing that Canadian players can be happy about is that the casino accepts the Canadian Dollar as well as other currencies such as Euros, US Dollars and British Pounds Sterling.
To deposit funds into your Guts Casino account, you can use payment options such as Bank Transfer, MasterCard, Skrill, WebMoney, Visa, iDeal and POLI. Deposits are usually processed instantly except for when Bank Transfers are used. Withdrawing funds on Guts Casino can also be done using most of the accepted deposit options. We encourage players to use the same payment option used for depositing funds for withdrawal as this usually makes the withdrawal process easier. Pending time for transactions on Guts Casino can take between 2 to 6 hours, while the withdrawal limit is around 5,000 CAD per transaction, but does depend on the payment option used.
Final Thoughts on Guts Casino
Guts Casino is a good online casino that offers quality service to players. We were impressed by the effectiveness of the casino customer support and by several collections of impressive games in its arsenal. The simplicity of the casino website and the division into sections makes it easy to use. We were also impressed with the way the casino provides all the useful information that players may need about its casino, as well as the promotions section that showcases the awesome casino bonuses. Not forgetting the responsiveness of the mobile casino site, which gives players the flexibility of playing games when out and about.
We cannot point out anything specifically bad about Guts Casino. However, we suggest that the casino should provide a mobile app in the future that will make the mobile user experience even more incredible. The different payment options accepted by the casino also make it easy for players to deposit and withdraw their winnings. Guts Casino’s reputation also shows that it can be trusted by players, and the withdrawal limit is better than what some other casinos offer. In conclusion, we would suggest that players should try out Guts Casino as it offers a high level of fairness and a quality gaming experience.