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Launched in 2016, Fansbet casino is one of the best online gaming platforms that is owned and operated by Rush Gaming Limited. The operator is licenced in Malta by the Malta Gaming Authority.
This casino became famous when they promised to share 50% of their profits with their players. Read on for more information about the casino including payments options, selection of gaming content/game providers, and customer support.
Why should you play at Fansbet
As stated earlier, Fansbet casino is one of the best in Canada and has a good selection of online casino games. The games feature slots, table games and live casino games. Fansbet casino’s website is also well-designed with a user-friendly interface. Moreover, the platform offers different banking options to players.
User comments
We requested that players who have tried the casino leave a comment about what they think of the platform. This section has a list of all comments left by these players. Remember, comments listed below about Fansbet online casino can either be positive or negative depending on how the user views different aspects of the website.
Tanya
I really enjoyed playing at Fansbet. A big part of that was to do with the pretty epic welcome offer I received. It was also great that I could switch back and forth between the casino and the sportsbook. Having all my betting options in one place was super convenient.
Maddie
I really enjoy the fact that there’s a wide selection of games available at Fansbet. I am a particular fan of virtual sports games. The only downside is that the site is not available in French, which I would have really liked. Nevertheless, support was helpful and pretty quick when I needed to get in touch.
Ken
In general, this is an excellent website that is simple to use. There are some excellent welcome deals available, as well as a plethora of other things to do. My account was simple to set up and manage, and I had no trouble making my bets. I have no concerns about the customer service because they were extremely helpful and helped set up my profile and put me on the path to win!
Deposit at the casino
Fansbet Casino has different options that players can use to deposit funds in their accounts. These options include bank transfers, Neteller, Mastercard, Astropay, Skrill, Interac, Euteller, Visa, and Rapid.
The casino does not charge any fees for deposits. However, the payments option you use, including banks, credit cards and e-wallets, may include a service fee. These fees vary depending on the payment options used. Ensure you go through the terms and conditions of the payment method.
Compared to other casinos, Fansbet has a good number of payment options for players. These options are also safe and secure thanks to the implementation of a strong SSL encryption protocol. If you are using Visa or Mastercard, 3D Secure technology, which adds an extra security feature, allows for easy transactions.
After you enter your details, a pop-up window appears requesting the 3D security code to authenticate the transaction within seconds.
Based on the info provided by the casino, the number of banking options is enough, although they could add more. Players have the option of choosing between online wallets and bank transfers.
Deposits and withdrawals are not charged by the casino and this is an advantage to players especially when depositing or withdrawing huge winnings. These platforms are also secure to ensure that players’ information does not fall to a third party.
Withdraw from the casino
To withdraw from the casino, go to your account and click on the withdraw option. You are only allowed to use the deposit method used as a withdrawal option. However, if you can’t access this option, a bank transfer is available.
Withdrawals are processed within one working day from the initial request. The time taken for the deposits to reach your account depends on the method used. E-wallets are instant, while bank transfers take more time.
The casino has done a good job of protecting customer funds during withdrawals. Considering that you may face issues with other payment options, you still have the chance to use bank transfers if you have the required documents.
Instructions about withdrawals are clearly indicated in the FAQs section and their terms and conditions. Compared to other online casinos, their withdrawal time is also quicker, with only one business day required for processing.
Verify your account at the casino
To make withdrawals from the casino, an operator can request additional documents to verify your age and source of funds. The process is known as KYC and is simple — you only need to submit documents including utility bills, a copy of your ID, credit cards, bank details, or bank statements.
The verification process takes anywhere between 1 and 3 working days to complete. Before approval, activity in your account may be frozen for a certain period.
As soon as your account is verified, you will be allowed to cash out your winnings and enjoy other games. Failure to complete the verification process, or failure to provide the requested info, means your account will be closed. Additionally, any winnings made from the account will be considered void and deposits will be returned to the mode of payment used to cash in. As soon as you are verified, you can claim your winnings.
Does the casino have a good game selection?
Fansbet Casino has a good selection of games from the top game creators. Although there are only a few developers working with the platform, the creators are among the best on the gaming scene.
These developers include Blueprint, NetEnt and Red Tiger Gaming. With such game developers, there is no doubt that the available games are of good quality, full of features, and provide a fair chance of winning.
Slots at Fansbet
The slots section at Fansbet also includes some of the best games from top game creators. Although the selection is not huge compared to other online casinos, there is definitely something for you. Slots are arranged according to features including Megaways, buy features and jackpot slots.
Among other slots, the selection includes Starburst Xxxtreme, Gonzo’s Quest and The Goonies.
Live Casino
Live games give players the brick-and-mortar casino experience through live streaming services. Fansbet offers an efficient and effective way to play online casino live games. Furthermore, the live gaming sections feature some of the best online games, including Live Roulette, Live Blackjack, Live Baccarat, and Live Poker among other games.
Contacting customer support
While playing one of your favourite games or cashing out, you might experience some problems occasionally. In such cases, Fansbet casino provides different options to contact a support representative. First, the FAQs section provides basic information on how the platform works and how to solve basic issues.
If you don’t find help there, you can contact support via the live chat feature which is available for 12 hours, 10:00 to 22:00 hours. Alternatively, you can send an email using the form on the website or directly to support@fansbet.com. During working hours, it is easy to contact customer support thanks to quick replies.
The Fansbet website is available in four languages: English, Norwegian, Finnish, and German. Customer support is also available for all these four languages. Since most of the players are from English-speaking countries, customer support is mainly in English unless prompted. Players can request support in a specific language using one of the mentioned options.
Unfortunately, the casino does not have an office in Canada for players to visit. Fansbet’s main office is located in Malta, with the address Rush Gaming Limited, Level 3, 203, BMW Building, Rue D’Argrens, Gzira GZR 1368, Malta. However, for those who need help in Canada, the above-mentioned options can be used to contact support.
Conclusion — Is the casino a good option for players?
The Fansbet platform is among the most respectable and the new customer offer is perfect for those who want to try it out. Available gaming content and markets are over par to ensure that each and every player has something to try. The casino has good customer service that is ready to help you at any time. Fansbet casino is definitely worth a try for both amateurs and experienced casino players.